On February 27, 2026, United Airlines officially updated its Contract of Carriage to include a formal requirement that passengers use headphones when listening to audio or video on personal devices during flights. The Contract of Carriage is the legally binding agreement between United and its passengers, outlining the conditions under which the airline provides transportation services. United’s updated policy now lists failing to use headphones under Rule 21 — the “Refusal of Transport” section… CONTINUE READING…
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